Question: How to Play HMO HARDBALL was written in 1998. Isn't it out of date? Why should I buy it?

Answer: No, the book is more timely and relevant today than it was in 1998.

• Your HMO uses systems, designed and maintained by lawyers who train HMO doctors and bureaucrats, to generate documents to present to internal review committees, state agencies and courts to justify denial of medical care.
  
  
• HMO HARDBALL is a system designed and maintained by Hewlett-Packard's first Manager of Health Care Cost Containment, with input from a former federal investigator of healthcare fraud, waste, abuse and
  mismanagement.
  
  
• HMO HARDBALL's system provides patients with easy-to-use, fill-in-the blanks forms to empower patients with the necessary documents (documentation) to fight back and win.

To document or not to document is not an option for patients who are serious about protecting themselves and their health. How to Play HMO HARDBALL will serve patients well now and as long as HMOs and other forms of managed health care exist.